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Consumer Protection

» Trust through Transparency Mongraph: Applicability of Consumer Protection Self-Regulation to Microfinance
Patrick McAllister (2003)
Microenterprise Innovation Project

» The SEEP Network Consumer Protection Code of Practice Template and Discussion Guide [pdf, 84kb]
The SEEP Network (2003)

» Protecting Microfinance Borrowers
David Porteus and Brigit Helms (2005)
CGAP Focus Note No. 27

» Taking Stock: Consumer Protection in Microfinance - A Non-Regulatory Approach
Elisabeth Rhyne (2003)

» SEEP Pro-Client Working Group

In addition, various networks and associations have adopted their own pro-client codes of conducts. Examples include:

» Microfinance Network Pro-Consumer Pledge

» Freedom from Hunger Statement on Ethical Treatment of Clients

» Microfinance Working Group of Timor-Leste, East Timor Association of Microfinance Institutions (ETAMFI) Code of Conduct for Members

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